You Might Be Wondering...

What happens in the first session?

In our first session, we’ll talk about what brings you in, go over your history, and set some goals together. It’s also a chance for us to get to know each other and see if we’re a good fit.

Is therapy confidential?

Yes—your privacy is protected by law. Everything we talk about stays between us, with a few legal exceptions. I’ll go over all of this during our first session.

How is my information stored?

Your information is stored securely using SimplePractice, a HIPAA-compliant platform designed for mental health professionals. This includes your intake forms, session notes, and any messages or billing information.

What forms of payments do you accept?

• Almost any credit or debit card including Visa, MasterCard, American Express, JCB, and Discover.

• FSA and HSA cards.

How do I find out if my insurance will reimburse me?

Call the customer service number on the back of your insurance card and ask:

• Do I have out-of-network benefits for mental health therapy?

• What is my deductible and has it been met?

• What percentage of the session fee is reimbursed?

• How do I submit a superbill?

What if I’m in crisis or need immediate help?

If you are in immediate danger or need urgent mental health support, please use one of the following resources:

• Call or text 988 – the Suicide & Crisis Lifeline, available 24/7

• Call 911 – if you or someone else is in immediate physical danger

• Go to your nearest emergency room

• Text HOME to 741741 – to reach the Crisis Text Line for free, 24/7 support via text

Do you keep records of our sessions?

Yes, I keep brief clinical notes after each session. These are part of standard best practices in therapy and help track your progress and goals.

How do I contact you?

Phone: 213-313-5690 Email: jeanwanglcsw@gmail.com

To protect your privacy, avoid sharing personal health details when leaving a message or sending an email. Click here to send me a secure message.

To support accessibility to therapy, I offer:

• I reserve a limited number of sliding-scale spots.

• Superbills for possible out-of-network reimbursement

• Flexible scheduling options

I believe in fee transparency.

Fees for 50-minute sessions:

• $175 for individual session

• $250 for couples session.

The initial consultation is complimentary.

Do you offer in person sessions?

I only provide telehealth sessions at this time. Telehealth provides a convenient and flexible way to receive support from the privacy and comfort of your own home.

No Surprise Act

You have the right to receive a Good Faith Estimate for therapy services. You may request an estimate prior to scheduling any services. Click here for more information on the No Suprise Act.

Do you accept insurance?

No, I’m not in-network with any insurance plans. However, I can provide a superbill (a detailed receipt) upon request for you to submit to your insurance for potential reimbursement if you have out-of-network benefits.

Why pay out of pocket for therapy?

Many clients find that the benefits of flexibility, privacy, and personalized care are well worth it. You can read about the benefits here.